Comments on: This Is How You Uninstall Adobe AIR

By: bsajiremm

bsajiremm — Wed, 24 Feb 2010 04:54:22 +0000

I tried everything but failed… except for this… I have Vista.

Jherek on August 7th, 2009 at 2:45 am

if you get the ‘failed (consult log) message, run the AIR installer to install it, then use the command prompt to uninstall it. Worked for me.

By: Tracy

Tracy — Mon, 21 Dec 2009 14:03:30 +0000

Thanks for the info. the windows install clean up utility worked for me!

By: Arun

Arun — Sun, 29 Nov 2009 15:51:19 +0000

Thanks, it worked for me.

By: Josh P

Josh P — Wed, 25 Nov 2009 21:50:35 +0000

For those of us who can’t uninstall a corrupt version of AIR via any of the above methods, I found a simple fix that works.

Microsoft offers a free program called the “Windows Install Clean-Up”. Run that, find any entries for “Adobe AIR” (I had two versions installed) and remove them.

Bingo! Problem fixed. I can now install the latest version of AIR and update it with no problems.

To download, visit http://support.microsoft.com/kb/290301, then scroll down till you see download link.

Hope that helps.

By: Eric

Eric — Thu, 10 Sep 2009 20:13:04 +0000

Here’s a walkthrough (with screenshots) of how to uninstall AIR.

How to Uninstall Adobe AIR for Windows

By: Karen

Karen — Tue, 01 Sep 2009 17:04:53 +0000

I tried to uninstall Air, using the above instructions. I get the “failed (consult log)” message. When I try to reinstall Air, I’m told it’s already installed. There seems to be no way to get rid of this program… or is it a virus? I’d love to be able to go back to an older version so I could use Tweetdeck again. I uninstalled Tweetdeck so I could uninstall Air, and I’m told when I try to reinstall Tweetdeck that the Air installation file is damaged. This is infuriating.

By: Jherek

Jherek — Thu, 06 Aug 2009 18:45:46 +0000

if you get the ‘failed (consult log) message, run the AIR installer to install it, then use the command prompt to uninstall it. Worked for me.

By: XEON

XEON — Fri, 24 Jul 2009 17:57:16 +0000

@eboughey

“didn’t help at all. I get the (consult log) but nobody goes any further than the command prompt…”

If you’re running Vista, you’ll need to run Command Prompt as Admin.

Go to: START > ALL PROGRAMS > ACCESSORIES > Right-click on COMMAND PROMPT and RUN AS ADMIN

You’ll need to change your directory to where the AdobeAIRInstaller.exe is located

(example: mine was on my desktop so I type “cd c:\users\me\desktop”.)

Then run the uninstall command “AdobeAIRInstaller.exe -uninstall” and it should uninstall successfully.

Hope this helps.

By: flashmech

flashmech — Tue, 30 Jun 2009 11:09:49 +0000

@eboughey
If you could try and explain it more, like where did it not work, what’s the message in the consult log, which consult log you are talking about, then maybe whoever sees this might be able to help you.

By: eboughey

eboughey — Tue, 30 Jun 2009 01:52:31 +0000

didn’t help at all. I get the (consult log) but nobody goes any further than the command prompt…